Frequently asked questions.
Everything you want to know before your first visit.
Booking
How do I book an appointment?
Pick your treatment, a date and a time online. You'll receive a personal confirmation by email within 24 hours (usually sooner). Only then is your slot definitively reserved.
Can I cancel or reschedule for free?
Yes. Up to 24 hours before your appointment you can cancel or reschedule free of charge. A short message by email or WhatsApp is enough. After that we charge 50% of the treatment price for the reserved time.
Is the first visit really free?
Your first visit starts with a free skin analysis of about 15 minutes. We look at your skin together and choose the ritual that fits, with no obligation to book a treatment right away.
Treatments
Which treatments do you offer?
Mirae is a K-beauty inspired skin atelier, offering calming facial rituals, professional peels, hydration and glass-skin treatments, microneedling, red light therapy, and relaxing facial massages. Each treatment is carefully designed to improve skin health while creating a moment of relaxation and self-care. A complete overview of all treatments and prices can be found on the treatments page.
How many sessions do I need to see results?
Glow and hydration are often visible after just one treatment. To achieve optimal and long-lasting skin improvement results, such as refining skin texture, reducing pigmentation, or improving firmness, we almost always recommend a course of treatments. This allows us to work in a targeted and effective way towards your skin goals and achieve the best possible results.
During your visit
How do I prepare for my appointment?
If you can, come with clean skin and no make-up, and arrive 5 to 10 minutes early to settle in calmly. Let us know in advance about any allergies, skin concerns or medication so we can tailor the ritual to you.
Can I have a treatment during pregnancy?
Often yes — we adapt some protocols (no retinol, no aggressive peels or IPL). Treatments like a gentle hydrating facial or massage are lovely during pregnancy. Let us know you're pregnant when booking and we'll choose a safe ritual together.
Payment & location
How and when do I pay?
Booking is free and you only pay at the atelier, after your treatment — by card, cash or Tikkie. No deposit in advance and no hidden costs.
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